Shipping & Delivery
Shipping & Delivery Policy (Standard Shopify Version, Direct‑to‑Use)
Effective Date: [Month Day, Year]
Thank you for shopping with us. Below is our standard shipping and delivery policy for all orders placed on our store.
1. Processing Time
- All orders are processed within 1–3 business days (Monday–Friday, excluding weekends and public holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
- We do not ship on weekends or official holidays.
2. Shipping Regions & Carriers
- We ship worldwide to most countries and regions.
- Standard shipping is delivered by major international carriers.
- For high‑value orders, we may use tracked shipping with full tracking information.
3. Estimated Delivery Time
Standard Shipping
- United States: 7–15 business days
- Canada, United Kingdom, Australia, European Union: 10–20 business days
- Other international regions: 15–30 business days
Delivery times are estimated and may be delayed due to customs clearance, weather, peak season or local logistics issues.
4. Shipping Fees
- Free Standard Shipping on all orders over $39.99 USD.
- For orders under $39.99 USD, shipping cost is calculated at checkout based on your delivery address, item weight and package size.
- Original shipping charges are non‑refundable unless the item is defective or we made a shipping error.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number and tracking link.
- Please allow 24–48 hours for tracking information to update after shipment.
6. Customs & Import Duties
- International orders may be subject to import duties, taxes or customs clearance fees charged by your local government.
- These fees are the buyer’s responsibility and not included in our product price or shipping cost.
- We are not responsible for delays caused by customs inspection.
7. Undeliverable / Lost Packages
- If a package is returned to us due to an incorrect shipping address, non‑delivery or recipient refusal, the customer is responsible for reshipping fees.
- For lost‑in‑transit packages, please contact us within 30 days of shipment. We will assist with an investigation and provide solutions accordingly.
8. Contact Us
If you have any questions about shipping, delivery or your order status, please contact our support team at:
[Your Store Support Email]